SHIPPING, WARRANTY & RETURNS

Free shipping, free returns, lifetime warranty! You're part of the pack! Here's the details :

SHIPPING POLICY

Free shipping within the continental US! 

​​LIFETIME WARRANTY

Our Lifetime Warranty guarantees our product will be free from defects in materials and workmanship for the life of the product or two (2) years. If you believe that you have a defective product that was purchased from Hatcher Packs or a Hatcher Packs retailer within the last two years, you may be eligible for a replacement product. The product is eligible for this warranty only as to the original owner, product must be purchased from an authorized Hatcher Packs seller, and must be returned to Hatcher Packs along with proof of purchase for an evaluation. Sellers on Ebay or used markets are not authorized retailers.We reserve the right to decide whether a product is defective or damaged through normal wear-and-tear. We do not replace products that have been replaced from a previous warranty claim.

 

To receive a replacement of a defective product, please contact support@hatcherpacks.com.

​​FREE RETURN POLICY​

Need help? You're part of the pack! We're here for you! We provide FREE RETURNS!  If you are not completely satisfied with your purchase, you can return your item within 30 days of receiving your shipment if the merchandise is unused and remains in its original packaging with hangtags still attached.

Please email us at suppport@hatcherpacks.com. Please include your order number, the items you'd like to return and the reason for the return.